Contract lifecycle management (CLM) is still the same eight-stage process: request, drafting, negotiation, execution, obligation management, amendments, renewals, and reporting. What has changed in 2026 is the intelligence behind every stage.
Picture a revenue operations leader walking into a board review. The first question is simple: How many contracts are due for renewal this quarter, and which ones are at risk? A few years ago, answering that meant digging through spreadsheets, shared drives, and manually updated trackers, hoping every contract had been captured correctly. Today, an AI agent has already surfaced the answer. It has been reading every contract, extracting key terms, monitoring obligations, and flagging renewal risks continuously since the agreement was signed.
That is the real shift in CLM. The lifecycle itself has not changed. The way organizations execute it has.
Three capabilities separate modern CLM platforms from the systems companies relied on just a few years ago. AI can now extract structured data from thousands of legacy contracts in days instead of months. Autonomous agents monitor obligations, trigger workflows, and surface risks without someone maintaining spreadsheets. And migrations that once stretched across six to twelve months can now be completed in weeks.
Key Takeaways
- The eight-stage CLM lifecycle has not changed. What runs on top of it has.
- Manual contracting still costs organizations an estimated $2 trillion a year in lost value globally.
- AI extraction now migrates 15,000 legacy contracts in 48 hours, a job that used to take six months.
- CLM has moved from a legal-owned tool to a revenue operations platform connected to CRM and billing.
- Migration, rather than licensing, is the single biggest reason CLM projects stall.
This guide is for legal operations leaders, procurement executives, revenue operations teams, and IT leaders evaluating their next CLM platform or planning a migration. It explains where CLM stands in 2026, how AI is changing contract management today, what’s new in Conga CLM, and the framework you can use to evaluate any platform before committing a budget.
On that note, let’s get started.
What is Contract Lifecycle Management? The 2026 Definition
Contract Lifecycle Management (CLM) is the end-to-end process of creating, negotiating, executing, storing, and renewing contracts, supported by software that automates each stage, reduces risk, and gives organizations visibility into their contract portfolio.
The 8-Stage CLM Lifecycle
None of these eight stages are new, but each one looks different once AI sits underneath it.
The 8 Stages of Contract Lifecycle Management
Request
A business user initiates a contract need
Drafting
A template gets populated with deal-specific terms
Negotiation
Redlines are exchanged and tracked
Approval
Internal review and sign-off
Execution
e-Signature and activation
Obligation management
Milestones, deliverables, and SLAs are tracked
Compliance and reporting
Audit trails and regulatory checks
Renew or expiration
The contract renews or closes out
Takeaway: The eight-stage lifecycle has not changed. What changed in 2026 is that AI now runs stages 1,2,6, and 8 on its own in most modern deployments.
The stages are stable. What is not stable is the cost of running them manually, and that cost is where the urgency around CLM in 2026 actually comes from.
The State of CLM in 2026: The Cost, The Fragmentation, and The AI Inflection Point
Before getting into what AI does, it is worth sitting with what manual contracting still costs, because the numbers are larger than most legal or procurement leaders expect. They explain why boards are suddenly paying attention to a process that used to live quietly inside legal.
The Cost of the Status Quo
Three numbers make the scale of the problem hard to ignore:
- Poor agreement management destroys an estimated $2 trillion in global economic value every year, per a Deloitte and DocuSign study of over 1,000 leaders across 10 countries (2024).
- That waste includes roughly 55 billion hours lost annually to manual agreement work, per the same study.
- Organizations erode an average of 8.6% of a contract’s value through inefficiencies and missed obligations, per WorldCC benchmark research spanning more than 180 countries. Best performers hold that loss to around 3%. The worst lose 15 to 20%.
The Fragmentation Problem
The waste traces back to how contract data is scattered across the organization:
- 61% of organizations still rely on manual processes for post-signature agreement insights, per a newer Deloitte and DocuSign study of over 1,100 senior leaders.
- 65% use four or more separate tools just to manage agreements, per the same 2026 study.
- Contract data sits scattered across an average of 24 different systems per organization, per WorldCC.
- 51% of legal teams have not implemented any contract management solution at all, per Juro’s State of In-House report.
The AI Inflection
What makes 2026 different is how fast AI adoption has caught up to that fragmentation:
- Gartner projects 50% of procurement teams will use AI-enabled contract risk analysis and editing tools by 2027.
- 44% of legal teams already use generative AI daily or weekly, per Juro.
- KPMG found AI cuts standard NDA and terms review from 45 minutes to 15, a 67% reduction, and can cut full contract review time by up to 98% in some workflows.
- McKinsey found AI-guided negotiations delivering 10 to 15% savings and cutting negotiation analysis time by up to 90%.
The Payoff
Organizations that have already closed the gap are seeing it show up in hard numbers:
- The best-performing organizations complete contract cycles roughly four times faster than the worst, per WorldCC.
- Conga CLM customers saw a 294% ROI and $19.3 million in benefit over three years, per a Forrester Total Economic Impact study commissioned by Conga. Treat this as vendor-attributed rather than independent research, though the direction is consistent with the rest of the data above.
The key takeaway: The cost of manual contracting is now measured in trillions, and for the first time, the tools to close that gap are mature, proven, and being adopted at scale rather than piloted in isolation.
The cost of the old way is clear. What is less obvious is exactly what changed to make the new way possible, and that is worth breaking down stage by stage.
What Has Actually Changed in CLM from 2022 to 2026
The CLM framework has not moved forward, but the intelligence sitting on top of it, and this distinction matters more.
What Actually Changed in CLM in 2026
Caption: Same 8-stage lifecycle. Different intelligence layer
Migration and Drafting Automated
The earliest stages of the lifecycle changed first:
- AI can now read unstructured legacy contracts at scale: Bulk extraction from PDFs and scanned documents used to require manual review or expensive custom OCR builds. Tools like LexiShift now extract 50-plus fields per document with confidence scoring, migrating 15,000 contracts in 48 hours where the same volume once took six months.
- Contract generation now runs on AI-assisted drafting: Platforms including Conga CLM assemble contracts from clause libraries, with AI selecting relevant language and flagging non-standard deviations before legal ever sees the document.
- Migration becomes a solvable problem with a defined timeline: “What do we do with 10,000 contracts sitting in SharePoint?” used to be a multi-year programme. It is now a project measured in weeks.
Obligation Tracking and Ownership Shifted
Further down the lifecycle, ownership and monitoring changed just as much.
- Agentic obligation tracking has replaced calendar reminders: Legacy CLM depended on someone remembering to set a reminder. AI agents now monitor obligation status continuously and trigger workflows on their own, escalating, reassigning, or auto-renewing based on pre-set rules.
- CLM moved from a legal tool to a revenue tool: In 2022 it was legally owned by legal. In 2026 it sits across legal, procurement, finance, and revenue operations, feeding contract data into CRM, ERP, and billing. The integration layer used to be optional. Now it is expected by default.
- Compliance monitoring runs continuously: AI-enabled CLM checks clauses against regulatory standards in real time, flagging drift before it turns into an audit finding.
Takeaway: The CLM platform you evaluated in 2022 is a categorically different product in 2026. The contracts have not changed. The intelligence operating on them has.
That intelligence is already running inside live deployments, handling specific, repeatable jobs.
How AI is Being Used in Contract Management?
It helps to move past the idea that AI is coming to CLM and look at what it is actually doing today.
Bulk Contract Data Extraction for Migration
Picture an enterprise with 8,000 vendor contracts sitting in SharePoint as PDFs, all of which need to become structured data (parties, effective dates, payment terms, SLAs, renewal options, termination rights) inside Conga CLM before go-live.
AI ingests all 8,000 documents, extracts 50-plus fields per contract with a confidence score on each field, flags anything low-confidence for human review, and exports directly into CLM records. That replaces what used to be five paralegals working four to six months.
LexiShift customers have seen an 80% reduction in manual review time and a 45% improvement in data accuracy.
Clause Deviation Detection During Negotiation
AI compares incoming redlines against an approved clause library and flags deviations before legal ever opens the document. KPMG found this can cut standard contract review time by up to 98%, from roughly 90 minutes down to about 2.
Renewal and Obligation Monitoring
An AI agent watches every active contract for renewal windows at 90, 60, and 30 days out, tracks SLA milestones and payment obligations, and triggers notifications, tasks, or auto-renewals on its own. This used to be a contract manager’s spreadsheet, maintained by hand and prone to the exact kind of human error that leads to missed renewals.
M&A Due Diligence Acceleration
An acquirer needs to review 15,000 target contracts inside a 48-hour data room window. AI processes the full set, surfaces risk clauses like change-of-control, termination, and IP assignment, and produces a structured risk report.
LexiShift processed 15,000 contracts in 48 hours for M&A due diligence. McKinsey’s research on AI-guided negotiation points to similar gains, with 10 to 15% in portfolio savings when AI is involved.
The question in 2026 is not whether AI can manage contract data, but whether your organization has a plan to migrate legacy contract data into a system where AI can actually do it.
Every one of those use cases depends on one thing going right first: getting legacy contract data out of its current mess and into a system AI can read. That is where most projects actually stall.
The CLM Migration Problem, and Where Most Projects Stall
Here is the stat worth sitting with: the average enterprise has its contract data scattered across 24 separate systems. That single fact explains why most CLM projects stall during migration rather than during licensing or platform selection.
Why Migration Stalls
The stall usually comes down to three things:
- Volume: Enterprises are dealing with thousands to tens of thousands of documents, and manual review simply is not feasible at that scale.
- Format: Scanned PDFs, Word documents, and older file types do not yield structured data without extraction, no matter how good the intent is.
- Accuracy: Payment terms, SLA dates, and termination rights have to be correct. Wrong data inside a CLM system is arguably worse than no CLM system at all, because it creates false confidence.
How AI Extraction Fixes It
AI extraction addresses all the three problems at once:
- Reads documents regardless of formats, whether clean PDFs, scanned documents, or old Word files.
- Extracts 50-plus fields with confidence scoring, so high-confidence data auto-populates and low-confidence data gets flagged for review.
- Cuts migration timelines from months to weeks.
- Outputs directly into Conga CLM, Salesforce, SharePoint, or a data warehouse.
This is LexiShift’s territory. It is Forsys’s proprietary AI contract data extraction platform, built specifically for CLM migration, and it comes with a free contract analysis so buyers can upload a sample set of their own contracts and see exactly what AI extracts before committing to anything.
Takeaway: The CLM migration problem will be solved in 2026, but only with AI extraction in the loop. Manual migration is no longer a realistic path for any organization sitting on more than 500 legacy contracts.
Once the migration question is solved, the platform itself becomes the deciding factor, and Conga CLM has changed considerably in what it can do natively.
Conga CLM in 2026: What’s New and What It Means for You
Five of the key capabilities of Conga stands out in the current release:
- Native AI clause library: The system suggests and flags clauses during drafting, and deviations get surfaced before the document ever leaves the drafter’s desk.
- Salesforce-native architecture: Contract data flows into Revenue Cloud, CRM, and billing without a custom integration layer sitting in between.
- Obligation intelligence: Milestone monitoring runs automatically, with configurable escalation workflows built in.
- Direct LexiShift integration: AI-extracted data feeds straight into Conga CLM record fields, removing manual data entry at go-live entirely.
- Agentforce compatibility: Contract data can now be surfaced directly by Agentforce agents during quoting, renewals, and service workflows, rather than pulled up manually by a rep.
Takeaway: Conga CLM in 2026 operates as a revenue operations platform. It connects contracts to quotes, billing, and Agentforce agents in a way earlier versions simply could not.
Knowing what the platform can do is one thing. Knowing how to evaluate it against your own contract volume and timeline is the harder, more useful question.
How to Evaluate CLM Software in 2026: A Practical Checklist
If you are in the middle of a platform evaluation, these are the questions that actually separate a viable CLM implementation from one that will stall six months in.
Checklist to Evaluate CLM Software in 2026
Platform and AI Capability
Start with what the platform itself needs to be able to do:
- AI extraction capability: Can the platform, or the implementation partner, extract structured data from your legacy contracts before go-live? This single factor determines your time-to-value more than any feature list.
- Salesforce or CRM native integration: Does contract data flow into CRM and billing without custom middleware? 65% of organizations are already juggling four or more agreement tools, so this integration is the actual point of consolidation.
- Clause library with AI-deviation detection: Does the system flag non-standard language during drafting, or is every contract still routed to legal by default?
- Obligation and renewal automation: Are triggers and alerts automated, or is someone still managing this on a spreadsheet?
- Audit trail and compliance reporting: Can you produce a full contract history for any audit within hours?
Partner Fit and Scale
Then look past the platform to the partner and the volume you are actually planning for:
- User adoption model: Who actually owns the platform: legal, procurement, or sales? Adoption that lives only in legal tends to fail quietly.
- Migration support: Does the partner bring an AI extraction tool to the table, or are they quoting you a manual migration timeline?
- Agentforce or AI Agent readiness: Can contract data be surfaced by AI agents in adjacent workflows like quoting or service?
- Scalability: How does the platform perform once you cross 50,000 active contracts?
- Implementation timeline: What is the realistic go-live date once your actual legacy volume is factored in, separate from whatever number appears in the sales deck?
Takeaway: Questions 1 and 7, AI extraction and migration support, are the two that eliminate the most CLM implementations before they even get started.
Running through that checklist usually surfaces a gap most vendors don’t volunteer: few partners can actually cover both migration and platform deployment under one roof.
How Forsys Helps with CLM in 2026?
LexiShift for Migration
LexiShift handles AI-powered contract data extraction. It processes legacy contracts at scale, extracts 50-plus fields with confidence scoring, and integrates directly with Conga CLM. A healthcare client migrated 8,000 vendor contracts in three weeks using LexiShift, compared to an estimated six months manually. In an M&A context, the same platform processed 15,000 contracts in 48 hours for due diligence. Buyers can request a free contract data sample before committing to anything.
Conga CLM Implementation
Conga CLM implementation covers the full engagement: data migration, AI capability configuration, Salesforce integration, and obligation-workflow setup. We configure the AI features themselves rather than stopping at the forms sitting on top of them.
What separates this from a typical Conga partner engagement is that few partners handle both the migration side and the platform deployment under one roof. That single detail removes the handoff risk where legacy data and the new system fail to connect cleanly at go-live. This handoff gap is exactly where a lot of CLM projects quietly lose momentum, months after everyone assumed the hard part was already behind them.
Where This Leaves You in 2026?
CLM in 2026 is not a new category. It is the same eight-stage process it was in 2015. What changed is the intelligence sitting on top of it. AI extraction makes migration possible at scale. Agentic workflows make obligation tracking autonomous. Platforms like Conga CLM connect contract data to the rest of the revenue stack in a way no earlier version managed to do.
Go back to that revenue operations leader heading into her board review. The difference between having that renewal-risk answer ready before the meeting and scrambling for it during the meeting is not a matter of effort or headcount anymore. It is a matter of whether the underlying contract data was ever made readable to a system that can act on it. WorldCC puts the cost of skipping that step at 8.6% of contract value, and that number shows up in missed renewals, obligations nobody tracked, and deals that took longer to close than they should have.
Ready to see what modern CLM looks like against your own legacy contract data?
