Blog Conga CPQ ERP Netsuite

How Integration Solutions Can Eliminate Data Silos & Streamline the Quote-to-Cash Process

Today, organizations are more focused on streamlining their Quote-to-Cash (QTC) process – a process that covers the entire sales cycle and drives revenue generation. By carefully investing in technologies like CRM, CPQ, CLM, AND ERP, companies are aiming to simplify their QTC process and improve overall business efficiency and accuracy. 

The entire process of QTC encompasses different systems starting from the front office to back office. While a CPQ is used to quickly generate quotes, a NetSuite ERP is employed to manage back-office operations and financial processes. By integrating different solutions, companies can automate processes, ensure flawless data flow, and improve overall efficiency.

In this blog, we will explore the role of integration in improving the effectiveness of the QTC and sales cycle, and how Forsys’ Conga CPQ and NetSuite integration solution can be a turning point.

What Is an Integration Solution?

It is a software solution that brings together different systems, applications, and platforms and connects them for flawless data exchange. These solutions result in automated workflows, smooth system communication, data hub, and improved operational efficiency – a strategic necessity for effective QTC process and impactful sales cycle.

Listing a few core functionalities of an integration solution.

  • Streamlines data flow from one system to another.
  • Data is consistent and up to date
  • Uses APIs that communicate data between different software applications
  • Acts like a bridge between systems to connect and translate different data formats
  • Uses pre-built connectors to quickly integrate applications. Thus, saving time and cost.

Check out Forsys’ suite of Data Integration and Data Migration solutions.

Why Integration Solutions Are Needed?

The complex IT structure of today’s organizations is a mix of multiple solutions including cloud, on-premises, SaaS, mobile, and other applications that work in silos. It is essential to connect these fragmented solutions scattered across an enterprise to drive productivity throughout the QTC lifecycle and maintain a competitive edge.

A report reveals that on average organizations use 1,061 applications, but only 29% of them are integrated, leading to disconnected systems, data silos, productivity bottlenecks, and rising costs. The report found that the average cost of custom integration per organization has increased by 21% to $4.7 million in the past 12 months. This kind of growth shows that companies are ditching data silos and integrating distinct systems to avoid information headaches and get more done.

To explain how disconnected systems can impact sales and QTC, let us consider the situation where customer data is stored on premises, but the sales team uses a cloud-based CPQ system. For the sales process to be efficient, the data accessed during customer interaction should be accurate, up-to-date, and readily available. Without proper integration, this kind of synchronization and data exchange fails, which negatively impacts sales and customer satisfaction.

Benefits of Integrated Solutions

Centralizes information flow for real-time data and comprehensive view of business operations.
Reduces manual data entry, human intervention, and associated errors. Thereby, improves operational efficiency.
Automates repetitive tasks, reduces administrative burden, and frees up employees for strategic work. Therefore, it enhances productivity.
Provides a 360-degree view of customer data which can be used to deliver better services and improve customer experience.
Minimizes errors, lowers operational costs, and saves money.

Forsys’ Data Integration Solution – Conga CPQ and NetSuite Integrator

Forsys has developed an integrator to speed up the integration of two powerful solutions – Conga CPQ and NetSuite. The Conga CPQ and NetSuite Integrator is designed to:

Simplify the QTC process, reduce human mediation, and minimize errors.

Synchronize quotes, orders, and invoices in real time to boost process efficiency and sales data accuracy.

Automate data flow between systems and remove bottlenecks. This saves time and reduces operational costs.

Accelerate the entire process from quote generation to order fulfillment and revenue recognition.

Key Features of Forsys' Integration Solution

Forsys’ Conga CPQ to NetSuite Integration solution works best because of its customizable features that are developed to address specific business needs.

Uses pre-built templates to reduce integration time.
Cuts integration time by 50%.
Customizes solutions to meet business specifications.
Uses multi-platform integration using MuleSoft, MuleSoft Composer, FloData, and REST API-based Point-to-Point connections.

Transform Your QTC Process with Forsys Solutions

Conga CPQ and NetSuite integration is not just a technical upgrade but a strategic move towards improved business operations and streamlined quote to cash process. Companies can customize this solution as per business needs to gain significant benefits and drive revenue generation.

Key Takeaways

Companies are tired of scattered data – whether it is locked up in cabinets, stored in a legacy system, or placed on a disconnected cloud solution. Businesses are realizing the importance of centralized data and are therefore looking at system integration as a solution. This need to connect different solutions is driving the global system integration market that is expected to reach $955 by 2030 with a CAGR of 13.8%.

Some of the top reasons organizations are looking to integrate systems include automating processes and driving operational efficiency (56%), increasing productivity (52%), and improving customer satisfaction (49%) among other benefits. Though the number of applications used per organization has increased, only a small percentage are integrated for a well-connected system network.

Whether you are looking to integrate front-office systems like CRM and CPQ with middle office systems like CLM, inventory, and order management, or with the back-office software applications like ERP, SCM, Accounting, Reporting, and Revenue, a right integration solution can play a big role.

Forsys has a suite of solutions that can transform business operations and enhance revenue generated.

Contact our experts to see our products in action.

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