Salesforce Solutions

Agentforce
CRM

Forsys is a Salesforce Summit Partner with a 4.8/5 CSAT across 300+ global engagements. We deliver end-to-end Agentforce CRM — from Sales and Service to Experience and Marketing — powered by AI agents that make every revenue-generating team more productive.

Excellence Delivered, Every Time.

Forsys brings Summit-tier Salesforce expertise to every engagement — across Sales Cloud, Service Cloud, Experience Cloud, and beyond. Whether you're starting fresh or consolidating complex orgs, our certified team delivers with speed, quality, and accountability.

Multi-Cloud Certified Global Delivery
300+ Completed CRM engagements
4.8/5 Salesforce CSAT rating
1,000+ Certified L2R specialists
300+ Global customers served

Everything we deliver on Agentforce CRM

Full-stack CRM implementation — from Sales Cloud automation to AI-powered Experience portals and Marketing journeys.

Agentforce Sales

AI-powered lead management, opportunity tracking, pipeline forecasting, and deal automation with autonomous sales agents.

  • Lead routing & AI scoring
  • Opportunity management & forecasting
  • Quote-to-close automation
  • AI coaching & deal insights

Agentforce Service

Intelligent case management, AI-powered self-service portals, and knowledge base automation that resolves issues faster at lower cost.

  • Case classification & routing
  • Knowledge management & AI search
  • Self-service customer portals
  • SLA management & escalation

Agentforce Experience

Branded customer, partner, and employee portals that deliver personalized, self-service experiences — connected to the full Salesforce platform.

  • Customer community portals
  • Partner relationship management
  • Employee self-service
  • API-driven headless experiences

Agentforce Marketing

Multi-channel campaign management, AI-driven customer journeys, lead scoring, and attribution analytics that grow pipeline efficiently.

  • Multi-channel campaign management
  • Personalized customer journeys
  • Lead scoring & nurturing
  • Marketing attribution analytics

Capabilities that set Agentforce CRM apart

From AI-powered automation to complex multi-org architecture — built on 200+ engagements.

360° Customer Intelligence

Unified customer data across Sales, Service, Marketing, and Commerce — powered by Data 360 — giving every team a single, complete view of the customer relationship.

Multi-Org Consolidation

Expert-led org merge and consolidation programs for enterprises with multiple Salesforce environments — minimizing disruption while ensuring data integrity and business continuity.

AI-Powered Automation

Agentforce autonomous agents for lead routing, case deflection, quote generation, and renewal management — reducing manual work and accelerating revenue cycles.

Einstein Analytics

Custom forecasting models, pipeline dashboards, and revenue intelligence powered by Salesforce Einstein — giving leadership real-time visibility into deals and performance.

ERP & Platform Integration

Deep integrations with Oracle, SAP, NetSuite, and custom ERPs via MuleSoft and FloData — making Salesforce the real-time source of truth for revenue data across your enterprise.

Industry Templates

Pre-built configurations for HiTech, Manufacturing, Healthcare, and Financial Services — accelerating time-to-value on every implementation and reducing custom development risk.

Connecting Salesforce to your revenue stack

We integrate Salesforce CRM with your full enterprise technology landscape using MuleSoft API-led connectivity.

Forsys integrates Salesforce CRM with your full revenue stack — from CPQ and CLM to ERP, billing, and analytics — using MuleSoft API-led connectivity and our FloData integration platform. Our integration practice covers real-time synchronization, data migration, and API governance.

MuleSoft Oracle Fusion SAP NetSuite Conga CPQ Tableau Flosum Data 360

Proven outcomes across 200+ CRM engagements

Real results from Forsys Salesforce CRM implementations.

44% Rise in sales productivity Manufacturing — CRM transformation
36% Jump in sales productivity Seagate — CRM implementation
25% Increase in qualified leads SMU — Salesforce CRM
4.8/5 CSAT rating across all projects Salesforce Summit Partner

Ready to transform your CRM with Agentforce?

Start with a free Salesforce Health Check. We'll identify quick wins and a transformation roadmap in 2 weeks.