Salesforce Solutions

Agentforce
Commerce

Forsys designs and implements unified B2B commerce experiences on Agentforce Commerce — from self-service buyer portals to AI-powered agentic buying journeys that let customers configure, price, and transact without friction.

B2B commerce that converts. Agent-driven.

Agentforce Commerce unifies product catalog, CPQ, quoting, and ordering into a seamless self-service experience. Forsys brings 25+ digital commerce implementations and deep Salesforce platform expertise to every Commerce Cloud project — covering strategy, architecture, UX design, and managed services.

Summit Partner 25+ Commerce Projects B2B Expert
25+ Digital commerce implementations
23% Average CLV improvement
18% Customer retention increase
4.8/5 CSAT across all projects

End-to-end commerce on Agentforce

From unified product catalog through agentic buying journeys and partner portals — we cover the full commerce stack.

Unified B2B Commerce

Full-catalog self-service buying portal for channel partners, customers, and direct buyers — with real-time product configuration, dynamic pricing, and one-click ordering.

  • Product catalog & CPQ-powered configuration
  • Dynamic pricing & discount management
  • Self-service quote & order placement
  • Account & order history management

Agentic Buying Journeys

AI agents built on Agentforce that guide buyers through complex product configuration, surface recommendations, handle objections, and close transactions autonomously.

  • AI-powered product recommendation
  • Intelligent configuration guidance
  • Autonomous quote & order processing
  • Proactive renewal & upsell automation

Partner & Customer Portals

Branded portals for distributors, resellers, and direct customers — with role-based catalog access, personalized pricing, deal registration, and real-time order visibility.

  • Role-based catalog & pricing
  • Partner deal registration & approval
  • Co-branded portal experience
  • Real-time order tracking

Commerce capabilities that drive revenue

Every feature we deploy is designed to reduce buying friction and accelerate revenue.

CPQ-Integrated Configuration

Native integration with Salesforce Revenue Management for real-time product configuration and accurate pricing within the commerce experience — no manual quote handoffs.

Omnichannel Order Management

Unified order capture across web, portal, mobile, and sales-assisted channels — with real-time ERP integration for accurate inventory and fulfillment visibility.

Einstein Recommendation Engine

Einstein-powered product recommendations and cross-sell/upsell suggestions that increase average order value — surfaced automatically within the buying journey.

Commerce Analytics

Real-time dashboards for conversion rates, average order value, channel mix, and customer lifetime value — giving RevOps visibility into commerce performance.

Mobile-First Architecture

Headless, API-first commerce architecture supporting high-volume B2B commerce on any device — with multi-currency, multi-region, and multi-language capabilities.

Managed Commerce Services

Post-launch commerce platform administration, catalog management, A/B testing, and continuous optimization — maximizing conversion and lifetime value.

Commerce connected to your entire revenue stack

We integrate Agentforce Commerce with CPQ, ERP, billing, and payments for a fully automated buying-to-fulfillment flow.

Forsys integrates Agentforce Commerce with your full technology stack — from Salesforce Revenue Management for pricing accuracy to Oracle SCM and NetSuite for inventory and fulfillment — using MuleSoft and native Salesforce integration.

Commerce that converts — proven results

Real business outcomes from Forsys digital commerce implementations.

23% Customer lifetime value improvement Manufacturing — B2B Commerce
18% Customer retention increase HiTech — Commerce portal
19% Market share increase Business Services — Digital Commerce
25+ Commerce projects delivered Across all industries

Ready to build your autonomous commerce engine?

Start with a free Commerce Readiness Assessment. We'll design your buying journey architecture in 30 days.