Forsys Upgrades Conga CLM, Streamlines Workflows for a Healthcare & Life Sciences Client

INSIGHT

The client headquartered in South San Francisco, California, is a provider of databases of drugs and medical devices. The client wanted to upgrade its Conga CLM solution to organize its workflow efficiency and expedite the contracting process.

Forsys upgraded the Conga CLM solution to the latest version for enhanced features, streamlined workflows, and increased contracting accuracy.

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Industry

Healthcare & Life Sciences

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Revenue

$382 M

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Employees

400+

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Headquarters

California, USA

BUSINESS CHALLENGE

The client had implemented Conga CLM to streamline its contracting process. With the older version, the contract management solution was not fully optimized. As a result, the client wanted to upgrade the Conga CLM solution to Feb 2023, Version - 14.696 to maximize efficiency, organize the current workflows effectively, and use the system effortlessly.

The key business challenges for the client were:

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Lack of Smooth User Adoption features

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Low maintained structure

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In need of feature enhancements No Tracking and Visibility of the

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Lack of Process visibility and contract tracking

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Inefficient workflows (for request, approvals, & signatories)

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No Tracking and Visibility of the executed Contracts

TRANSFORMATION JOURNEY

As a part of the transformation, Forsys did the following:

  • Upgraded the Conga CLM applications to have the features of Feb 2023, Version - 14.696
  • Enhanced the workflows and approvals
  • Enabled features to efficiently perform the redlining on Contract documents
  • Enabled email notifications during important stages of the contract life cycle
  • Facilitated effortless Amendment, Renewal, and Termination of the contracts
  • Automated the e-signature process using Adobe E signatures

Forsys successfully upgraded the solution for the client with the ability to:

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20% faster contract processing

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45% increase in contract accuracy

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Enhanced scalability

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Simplified CLM process

ABOUT THE CLIENT

The client is a major provider of drug and medical device databases that help healthcare professionals make critical medication decisions. The client partners with information system developers to deliver useful medication- and medical device-related information to clinicians, business associates, and patients.

SOLUTION COMPONENTS

Salesforce (CRM Platform), Conga CLM, Adobe E signatures

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