{"id":1190,"date":"2023-02-24T13:51:05","date_gmt":"2023-02-24T08:21:05","guid":{"rendered":"https:\/\/forsysinc.com\/blog\/?p=1190"},"modified":"2024-05-06T10:15:43","modified_gmt":"2024-05-06T04:45:43","slug":"discover-why-salesforce-is-a-complete-crm-how-it-can-turnaround-your-business","status":"publish","type":"post","link":"https:\/\/www.forsysinc.com\/blog\/discover-why-salesforce-is-a-complete-crm-how-it-can-turnaround-your-business\/","title":{"rendered":"Discover why Salesforce is a complete CRM &#038; how it can turnaround your business"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1190\" class=\"elementor elementor-1190\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29d044c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29d044c0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4dc6dd52\" data-id=\"4dc6dd52\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-246e7a75 elementor-widget elementor-widget-text-editor\" data-id=\"246e7a75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">It&#8217;s important to keep track of all your interactions with customers and prospects in one place\u2014emails sent, phone calls made, meetings scheduled, presentations shared, and RFPs sent. Reason? A company&#8217;s success is determined by its ability to provide exceptional customer experiences.<\/span> <span style=\"font-weight: 400;\">And that means using a Customer Relationship Management (CRM) tool is a must, which enables businesses to unite their teams around customers, get actionable insights from data, attract prospects, and retain loyal customers.<\/span><\/p><p><span style=\"font-weight: 400;\">Having said that, finding the right fit is key. No matter what size your company is, choosing the right CRM ensures the success of your organization now and in the future as well.\u00a0<\/span><\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-1191 alignright\" src=\"https:\/\/forsysinc.com\/blog\/wp-content\/uploads\/2023\/02\/Salesforce-Blog-Discover-why-Salesforce-is-a-complete-CRM-how-it-can-turnaround-your-business-1-300x150.png\" alt=\"\" width=\"700\" height=\"350\" srcset=\"https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2023\/02\/Salesforce-Blog-Discover-why-Salesforce-is-a-complete-CRM-how-it-can-turnaround-your-business-1-300x150.png 300w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2023\/02\/Salesforce-Blog-Discover-why-Salesforce-is-a-complete-CRM-how-it-can-turnaround-your-business-1-1024x512.png 1024w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2023\/02\/Salesforce-Blog-Discover-why-Salesforce-is-a-complete-CRM-how-it-can-turnaround-your-business-1-768x384.png 768w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2023\/02\/Salesforce-Blog-Discover-why-Salesforce-is-a-complete-CRM-how-it-can-turnaround-your-business-1-120x60.png 120w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2023\/02\/Salesforce-Blog-Discover-why-Salesforce-is-a-complete-CRM-how-it-can-turnaround-your-business-1.png 1200w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p><p><span style=\"font-weight: 400;\">Deep dive to learn about the<\/span><a href=\"https:\/\/forsysinc.com\/blog\/7-warning-signs-your-business-needs-a-contemporary-crm\/\"> <span style=\"font-weight: 400;\">7 warning signs your business needs a contemporary CRM<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><b>Why Salesforce CRM outperforms other platforms<\/b><\/p><p><span style=\"font-weight: 400;\">For 16 consecutive years,<\/span><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2022\/10\/05\/salesforce-gartner-magic-quadrant-sales-force-automation-2022\/\"> <span style=\"font-weight: 400;\">Gartner\u00ae Magic Quadrant\u2122<\/span><\/a> <span style=\"font-weight: 400;\">has named Salesforce a leader for its Sales Force Automation Platform.<\/span><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-named-a-leader-in-sales-force-automation-in-2021-report\/\"> <span style=\"font-weight: 400;\">Forrester<\/span><\/a> <span style=\"font-weight: 400;\">has positioned Salesforce as a leader in the Sales Force Automation Segment. Salesforce&#8217;s commitment to building and sustaining customer relationships across all lines of business was further demonstrated when <\/span><a href=\"https:\/\/www.salesforce.com\/news\/stories\/idc-crm-market-share-ranking-2022\/#:~:text=Awards%20and%20Recognition-,Salesforce%20Ranked%20%231%20in%20CRM%20Market%20Share%20for%20Ninth%20Consecutive,has%20earned%20the%20top%20spot.\"><span style=\"font-weight: 400;\">IDC <\/span><\/a><span style=\"font-weight: 400;\">ranked it first in CRM market share for the ninth consecutive year. Even the <\/span><span style=\"font-weight: 400;\">small businesses rate Salesforce as the #1 CRM, as per <\/span><a href=\"https:\/\/www.salesforce.com\/campaign\/g2-grid\/\"><span style=\"font-weight: 400;\">G2<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In the past decade, Salesforce has won multiple accolades and emerged as the #1 intelligence-led CRM platform for businesses of all sizes and industries for powering every aspect of the sales process with a 360-view of the customer and embedded AI \u2013 from smart territory planning, to personalized rep coaching, to accurate forecasting.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Salesforce CRM&#8217;s core capabilities in account and contact management, sales automation, opportunity tracking, lead scoring, forecasting, and reporting, supported by easy desktop and mobile accessibility, have increased its popularity.\u00a0<\/span><\/p><p><b>How Salesforce CRM stack up against competitors <\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ease of customization &amp; focus on scalability<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">As a heaven for all the business transformation enthusiasts, it offers excellent customization and configuration choices. This tool also allows building different record types with custom fields and layouts, dashboard personalization, open API backed quick integration with digital commerce and ERP tools, etc.\u00a0\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lightning fast advanced reporting\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The advanced Salesforce reporting features have proven to be a real game changer for businesses, as they enable them to build smart conditional columns in reports, work on multiple reports and objects in one report, display historical data using report snapshots, and beyond.\u00a0\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Led by multi-tenancy\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Businesses of all sizes and industries use the same infrastructure and platform; tenants with access to the system can edit and review based on their needs; and data updates and software upgrades occur automatically and without intervention.\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data protection &amp; privacy\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This all-in-one CRM platform maintains data security using point-and-click security tools. It has pre-built installed features to secure data from cyber attacks and supports DLP functionality to maintain compliance with HIPAA, PCI, and other regulatory requirements.\u00a0\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cloud application<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">It doesn\u2019t require any upfront cost for the on-premises CRM tools. Also, businesses can get up and running on Salesforce CRM in a few clicks because it doesn\u2019t need any hardware installation or IT support. Also, low maintenance results in less downtime and more time spent on business growth.\u00a0\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All-in-one platform\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Salesforce CRM is high on functionality, as it consists of a wide range of features such as contact management, task management, workflow creation, opportunity tracking, customer engagement tools, analytics, collaboration tools, and an intuitive, mobile-ready dashboard.\u00a0\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use Salesforce Cloud Apps<\/span><\/li><\/ul><p>Check out the Salesforce service cloud and <a href=\"https:\/\/www.forsysinc.com\/embed\/complete-cloud-transformation-in-3-months-with-oracle-integration-using-flodata-for-a-billiondollar-tech-firm\">cloud transformation case study<\/a> here!<\/p><p><span style=\"font-weight: 400;\">Salesforce is home to multiple innovative SaaS solutions &#8211; Service Cloud, Sales Chatter, App Cloud, etc. that businesses can start using with a few clicks and instantly launch across devices to connect with their customers, employees, or partners to further fine-tune their communications and performance.\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Obsessed with customer success\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Built on the principle of \u2018empowering customers to succeed\u2019, customer success is an integral component of the Salesforce ecosystem, which is why it depends on top-notch specialized <a href=\"https:\/\/www.forsysinc.com\/salesforce\">Salesforce integration partners<\/a> like Forsys <\/span>\u00a0<span style=\"font-weight: 400;\">who speak the same language as they do and guarantee businesses with end-to-end implementation, support, and expansion of the solution.\u00a0<\/span><\/p><p><b>Take control of your customer experience with Forsys-led Salesforce CRM services<\/b><\/p><p><span style=\"font-weight: 400;\">As a market leader in Salesforce CRM implementations, we are globally recognized for our comprehensive portfolio of\u00a0<a href=\"https:\/\/www.forsysinc.com\/crm-services\"> CRM services &amp; solutions<\/a>, and our in-house accelerators <\/span><span style=\"font-weight: 400;\">make enterprise transformation simpler and faster.<\/span><\/p><p><span style=\"font-weight: 400;\">Leverage Forsys for Salesforce CRM and record:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">37% growth in sales revenue<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30% surge in sales productivity\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">26% more qualified leads\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">35% better forecasting\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">45% jump in customer satisfaction\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Deep dive to learn in detail about<\/span><a href=\"https:\/\/forsysinc.com\/data-sheets\/Forsys-for-Salesforce-CRM.pdf\"> <span style=\"font-weight: 400;\">Forsys\u2019 Salesforce CRM implementation methodology<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/forsysinc.com\/resources\"><span style=\"font-weight: 400;\">customer success stories<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p><b>Conclusion\u00a0<\/b><\/p><p><a href=\"https:\/\/venturebeat.com\/commerce\/report-90-of-orgs-say-salesforces-crm-tools-help-them-achieve-success\/\"><span style=\"font-weight: 400;\">90% of organizations <\/span><\/a><span style=\"font-weight: 400;\">and\u00a0 a community of over 2,000,000 users globally r<\/span><span style=\"font-weight: 400;\">ely on the world&#8217;s number-one CRM leader, Salesforce, to transform their business processes for exceptional sales, services, marketing performance, and beyond.\u00a0<\/span><\/p><p><a href=\"https:\/\/share.hsforms.com\/1PbeCRLD8Qz6suIPPh2CJqQ2dhsg\/\"><span style=\"font-weight: 400;\">Speak to our team of Salesforce specialists<\/span><\/a> <span style=\"font-weight: 400;\">to join the Salesforce CRM bandwagon and uncover new ways to meet and exceed customer expectations. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>It&#8217;s important to keep track of all your interactions with customers and prospects in one place\u2014emails sent, phone calls made, meetings scheduled, presentations shared, and RFPs sent. Reason? A company&#8217;s &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1191,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[110,98,101],"tags":[],"class_list":["post-1190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-crm","category-salesforce","latest_post"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts\/1190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/comments?post=1190"}],"version-history":[{"count":34,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts\/1190\/revisions"}],"predecessor-version":[{"id":3133,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts\/1190\/revisions\/3133"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/media\/1191"}],"wp:attachment":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/media?parent=1190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/categories?post=1190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/tags?post=1190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}