{"id":1006,"date":"2022-11-24T14:31:01","date_gmt":"2022-11-24T09:01:01","guid":{"rendered":"https:\/\/forsysinc.com\/blog\/?p=1006"},"modified":"2024-07-17T11:26:12","modified_gmt":"2024-07-17T05:56:12","slug":"discover-how-salesforce-forsys-can-elevate-your-business-to-the-next-level","status":"publish","type":"post","link":"https:\/\/www.forsysinc.com\/blog\/discover-how-salesforce-forsys-can-elevate-your-business-to-the-next-level\/","title":{"rendered":"Discover how Salesforce &#038; Forsys can elevate your business to the next level"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1006\" class=\"elementor elementor-1006\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18148d2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18148d2d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18bad379\" data-id=\"18bad379\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-633a20bc elementor-widget elementor-widget-text-editor\" data-id=\"633a20bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Today\u2019s hyper-connected ecosystem is pushing businesses to collect, utilize, and maintain customer data to reorient their customer experience initiatives<\/span><span style=\"font-weight: 400;\">. Consequently, the expectations for a good customer experience are rising and are expected to continue to soar in the coming years.\u00a0<\/span><\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-1007 alignright\" src=\"https:\/\/forsysinc.com\/blog\/wp-content\/uploads\/2022\/11\/Blog-Discover-how-Salesforce-Forsys-can-elevate-your-business-to-the-next-level-300x160.png\" alt=\"\" width=\"703\" height=\"375\" srcset=\"https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2022\/11\/Blog-Discover-how-Salesforce-Forsys-can-elevate-your-business-to-the-next-level-300x160.png 300w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2022\/11\/Blog-Discover-how-Salesforce-Forsys-can-elevate-your-business-to-the-next-level-1024x547.png 1024w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2022\/11\/Blog-Discover-how-Salesforce-Forsys-can-elevate-your-business-to-the-next-level-768x410.png 768w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2022\/11\/Blog-Discover-how-Salesforce-Forsys-can-elevate-your-business-to-the-next-level-112x60.png 112w, https:\/\/www.forsysinc.com\/blog\/wp-content\/uploads\/2022\/11\/Blog-Discover-how-Salesforce-Forsys-can-elevate-your-business-to-the-next-level.png 1280w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/p><p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/www.salesforce.com\/news\/stories\/customer-engagement-research\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Salesforce report<\/span><\/a><span style=\"font-weight: 400;\"> found that <\/span><span style=\"font-weight: 400;\">90% of business buyers believe that the experience an organization offers is equally important as its products and services. Meanwhile, <\/span><a href=\"https:\/\/www.intercom.com\/blog\/bridging-the-customer-expectation-gap\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Intercom<\/span><\/a><span style=\"font-weight: 400;\"> published a report and found that <\/span><span style=\"font-weight: 400;\">customer expectations are increasing, <\/span><span style=\"font-weight: 400;\">according to 73% of support leaders.\u00a0<\/span><\/p><p><b>Enter Salesforce<\/b><\/p><p><span style=\"font-weight: 400;\">Salesforce offers a vast landscape of products that automate business processes, unite teams, and deliver exceptional customer experiences.\u00a0<\/span><\/p><p><b>Salesforce in action, powered by Forsys\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">We have many <\/span><a href=\"https:\/\/www.forsysinc.com\/resources\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">customer success stories <\/span><\/a><span style=\"font-weight: 400;\">to share, but let\u2019s look at a few examples of how Salesforce solutions, designed in collaboration with Forsys, empowered different organizations to accelerate their revenue growth.\u00a0<\/span><\/p><ul><li aria-level=\"1\"><b>10% increase in student enrollments for a premier university with <span style=\"font-weight: 400;\"><strong>lead<\/strong> <strong>management automation using Salesforce <\/strong><\/span>CRM services <\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">The lead management and monitoring processes of a top-ranked premier public university were in poor shape. Lack of transparency marred the admission process across the university\u2019s 11 campuses.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Forsys deployed\u00a0<\/span><a href=\"https:\/\/www.forsysinc.com\/crm-services\" target=\"_blank\" rel=\"noopener\">Salesforce CRM<\/a><span style=\"font-weight: 400;\">\u00a0and integrated it with the client\u2019s Oracle ERP and College NetSystems, which enabled them to easily track and manage prospects, general inquiries, and applicants all in one place, leading to 25% jump in qualified leads and 35% improvement in forecasting.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Deep dive into their success story <\/span><a href=\"https:\/\/forsysinc.com\/case-studies\/Salesforce_CRM_Implementation_to_Streamline_Operations_and_Processes.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>33% faster quoting for a global media-tech company with E2E digitization of revenue and quoting processes using Salesforce CPQ\u00a0\u00a0<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">A prominent\u00a0 cloud-based SaaS technology company struggled with its manual revenue and quoting processes, resulting in inconsistent discounting processes and untracked approvals. Additionally, the disjointed quote-to-cash processes, tools, and data sources impacted the sales initiatives.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Forsys implemented\u00a0<\/span><a href=\"https:\/\/www.forsysinc.com\/cpq-services\" target=\"_blank\" rel=\"noopener\">Salesforce CPQ<\/a><span style=\"font-weight: 400;\">\u00a0&amp; Billing, which enabled the client to automate 90% of the processes, increase sales velocity by 80%, reduce the deal cycle time by ~40% and more.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Deep dive into their success story <\/span><a href=\"https:\/\/forsysinc.com\/case-studies\/automated_cpq_billing_for_complex_billing_process.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>26% more deals for a top data storage company with front office optimization using <\/b><b>Salesforce Service Cloud and Community Cloud<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">Maintenance, scalability, and user experience were the key areas of concern for a leading American data storage solution provider. The absence of a 360-degree view of customers and customizable reports propelled it to initiate planning for the transformation of its front office operations.<\/span><\/p><p><span style=\"font-weight: 400;\">Forsys used Salesforce Service Cloud and Community Cloud to help the client align all of its sales, customer service, and community operations, as well as track performance and share reports, resulting in 36% increase in sales productivity and 28% increase in revenue.<\/span><\/p><p><span style=\"font-weight: 400;\">Deep dive into their success story <\/span><a href=\"https:\/\/forsysinc.com\/case-studies\/Personalization_of_Service_Community_Experience_with_36percent_Jump_in_Sales_Productivity.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p><b>Parting remarks<\/b><\/p><p><span style=\"font-weight: 400;\">Forsys is a trusted<\/span><a href=\"https:\/\/www.forsysinc.com\/salesforce\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Salesforce partner<\/span><\/a> <span style=\"font-weight: 400;\">with experience in designing, implementing, and driving transformational experiences for businesses of all sizes across industries using Salesforce technology.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">While we redefine the customer engagement roadmap for enterprises, the partnership between the world\u2019s leading revenue transformation leaders enables organizations to combine cloud and digital, governance and modernization frameworks, and data streams, as well as bring people, processes, and policies to the next level of maturity and efficiency, improving key KPIs, metrics, and ROI.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">To follow in our clients&#8217; footsteps and see the impact of our Salesforce solutions on your business<\/span><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.forsysinc.com\/contact\"><span style=\"font-weight: 400;\">talk to our experts.<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Today\u2019s hyper-connected ecosystem is pushing businesses to collect, utilize, and maintain customer data to reorient their customer experience initiatives. Consequently, the expectations for a good customer experience are rising and &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1012,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[95,110,97,98,101],"tags":[],"class_list":["post-1006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-billing","category-blog","category-cpq","category-crm","category-salesforce","latest_post"],"_links":{"self":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts\/1006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/comments?post=1006"}],"version-history":[{"count":12,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts\/1006\/revisions"}],"predecessor-version":[{"id":5394,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/posts\/1006\/revisions\/5394"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/media\/1012"}],"wp:attachment":[{"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/media?parent=1006"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/categories?post=1006"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.forsysinc.com\/blog\/wp-json\/wp\/v2\/tags?post=1006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}